The selected disk is of the GPT partition style." So now, I want to revert to the original Windows 8.1 image so I can at least use EZ Transfer to move files, then reinstall Office manually.īut when I try to use "Reset this PC", it restores Windows 10, not Windows 8.1.Īnd if I try to use the Dell recovery USB, it says "Windows can't be installed on drive 0 partition 5", with these details: "Windows cannot be installed to this disk. When I hadn't received a response by the end of the week I sent another email, and got back a form directing me toĬomplete and return the form that basically signed away my right to invoke their "100% guarantee" - in order to invoke their guarantee.
I was assured I would receive a response within "9 hours". I attempted to involve ZInstall support, sending log files from both computers. However the applications I needed most - Microsoft Office - were unusable. On return, I tried ZInstall win-win again, and this time it appeared to complete. Software could have caused this? Who knows.) They determined the SS hard drive had failed and replaced it. Since it had failed twice I then requested a refund, but I got a nasty legalese e-mail threatening me with fraud prosecution.Īfter the second attempt the computer would not boot, and after local DELL next business day service failed to correct the problem it was sent to the Dell repair depot. I used the "reset this PC" after each attempt. I tried ZInstall win-win, but that failed, terminating with no status screen - twice. Then, I discovered there is no EZ Transfer in Win10. When I set it up, Ii installed Windows 8.1, and I allowed the Windows 10 upgrade to occur.
0 kommentar(er)
